everytime server is disconnected also internet connection is troubleshooting, how is that possible?
how did "attacker " did that?
Vix if your security for this server is good I dont think server right now is having trouble...……...
vix why dnt u just say we giving you a time to fix the server and let the server oflline until you fix the server in 100% not like this every 5-10-30minutes 1 hour and server back to disconnect again.
ofc we know you are trying your best to fixed the server. but im afraid about our account, yes u can say our account is safe and also you cant blame me or us who are playing this game to think like this since server is having trouble by hacker/ attcker etc.
hoping this troubleshooting only happening to me...
First of all, Merry Christmas/Christmas eve to all. This is not how I imagined I would be celebrating it this year, but as the saying goes "expect the unexpected".
To anyone that is having trouble logging in, assuming the server is currently online (and not being attacked) you should first wait 1 minute until you try to log in again and see if that solves it. If you still can't log in, it may be the case that the server defenses have blocked you. In that case, you should send me a ticket/pm and I will guide you on what to do to solve it.
Having said that, the server being online does not interfere with me trying possible solutions (most of the times at least) so it's not like if the server was down for a couple of days then a fix would magically arrive. I know its very frustrating to play like this (believe me, I'm the one who is suffering the attacks the most), but unfortunately, these things take time to solve. If the server remains online, then players who prefer to play despite the attacks can do so, and if anyone prefers to wait until things get stable again then rest assured the I will notify you all when that happens.
Finally, regarding the account/data security: I want to be very clear that these attacks, no matter how different/hard/long have absolutely no effect on any of the players' account or PC data. Attacker/s can only affect server availability and performance, nothing else. So you have my word that you will not get personally infected or hacked because of these attacks (that doesn't mean you shouldn't be careful when using the internet in general!).
I know I have not been posting too many status updates lately, but that doesn't mean that I'm not currently involved in fixing the attacks situation.
Thanks for your patience and understanding, and let's hope to have a better end of the year.
"These violent delights, have violent ends"
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This is getting a bit ridiculous 3 full days I've been unable to login. I'd like to finally like to be able to play again.
Hello, the server has been up and running for almost 24hrs. You may be unable to log in due to another reason. Please submit a ticket so it can be settled.
- > Submit Ticket
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